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Careers

Build communications that businesses rely on

ClearConverse is growing - telecom engineers, implementation specialists, and support professionals who want to work on real systems with real customers, not scripts.

We are a small team with enterprise customers - you will see the impact of your work in Google reviews and customer renewals. Hybrid flexibility from Central California HQ, with occasional customer site visits for complex rollouts.

Why ClearConverse

Central California HQ with hybrid flexibility

Work from Visalia or remote with periodic on-site customer work when rollouts require it.

Real product scope

Cloud PBX, AI agents, CrystalQore UC, and carrier operations - not maintaining legacy scripts.

Customer-visible impact

Five-star Google reviews cite ClearConverse engineers by name - your work shows up in public proof.

Small-team culture

Direct access to leadership and customers without enterprise bureaucracy.

Professional development

VoIP, FreeSWITCH/FusionPBX ecosystem, AI telephony, and UC - skills that compound.

Open roles

Engineering

VoIP / Telecom Engineer

Design and deploy Cloud PBX, SIP, and call routing for multi-site customers.

Responsibilities

  • Design IVR, queues, and multi-site routing from customer discovery notes
  • Configure SIP trunks, failover, and recording policies
  • Support cutovers and post-launch tuning during peak events

Requirements

  • Experience with VoIP, SIP, or PBX platforms (FusionPBX/FreeSWITCH a plus)
  • Comfort documenting call flows and training customer admins
  • Strong troubleshooting under time pressure during migrations

Success looks like: Customers go live without downtime and call you first when they expand - because you know their tenant.

Apply via email

Professional Services

Implementation Specialist

Lead discovery, porting, and go-live for business phone migrations.

Responsibilities

  • Run discovery workshops and document requirements
  • Coordinate number porting and phased cutover windows
  • Train customer admins and champion users on CrystalQore

Requirements

  • Project management experience on technical rollouts
  • Clear communication with non-technical stakeholders
  • Attention to detail on dial plans and user provisioning lists

Success looks like: Migrations finish on schedule with happy customer references and minimal post-launch fire drills.

Apply via email

Support

Customer Support Engineer

Help customers tune IVR, queues, and CrystalQore - with empathy and expertise.

Responsibilities

  • Resolve configuration and call routing issues via email and phone
  • Escalate platform bugs with reproducible steps to engineering
  • Document common fixes and contribute to internal runbooks

Requirements

  • Customer support experience in technical products
  • Patience explaining telecom concepts to busy office managers
  • Ability to prioritize during outage or peak-season spikes

Success looks like: Customers mention you by name in reviews and renew because support feels like partnership.

Apply via email

How to apply

Email info@clearconverse.com with the role title in the subject line. Include a short note on relevant experience and why ClearConverse interests you - we read every message.

info@clearconverse.com

Prefer a conversation first? Contact us.

Not looking for a job - looking for ClearConverse?

Map voice, SMS, fax, and collaboration requirements with a team that answers - then launch with guided onboarding.