See how teams modernized voice, AI, and CrystalQore with ClearConverse - View case studies

ClearConverse Services

Unified Communications, Powered by CrystalQore

Hybrid teams don't struggle because they lack phone features-they struggle because they constantly switch between disconnected apps. ClearConverse UCaaS for business unifies calling, team messaging, HD video meetings, presence, SMS, calendars, and file sharing into one powerful business collaboration app powered by CrystalQore.

47%
Hold time reduction
Monday peak after presence-aware routing
33%
Fewer misrouted calls
Post-IVR and presence integration
1
Workspace
Voice, chat, meetings, SMS unified
5
Platforms
Web, desktop, and mobile parity

Built for modern businesses, ClearConverse enables front-desk coordinators, clinic managers, remote providers, and distributed teams to see real-time availability, make one-click calls, chat instantly, join video meetings, and continue conversations across every channel without losing context. As an all-in-one business collaboration app with calling, team messaging, and video, ClearConverse helps organizations improve productivity, streamline communication, and keep every team connected from anywhere.

Softphone + Presence

See who’s available and dial in one click.

Team Messaging

1:1 and group chat with file sharing.

HD Video Meetings

LiveKit-powered meetings with guest access.

Screen Sharing

Collaborate without leaving the call.

Calendar Integration

Schedule and RSVP in the same workspace.

Call Records

CDR visibility for coaching and ops.

Desktop & Mobile Apps

Windows, macOS, Linux, iOS, Android.

Admin Controls

Role-based access for users and supervisors.

What you get

Most organizations already pay for four tools: a desk phone or softphone, a chat app, a video meeting link, and personal texting for quick follow-up. None of them share presence, call history, or customer context. A patient calls for an appointment, gets transferred twice, and the provider messages a colleague on a different app to ask who handled it. UC is not about adding another login - it is about one operational workspace where voice is the anchor and everything else orbits it. CrystalQore is that workspace for ClearConverse customers: click-to-dial from chat, meeting links in the same thread, SMS beside CDR, and admin roles that match how clinics and firms actually govern access.

CrystalQore UC workspaceDesktop & mobile softphonePresence & click-to-dialTeam messaging & file sharingHD video meetings (LiveKit)Screen sharing & guest meeting linksCalendar integrationBusiness SMS in workspaceeFax notificationsCall records & CDR visibilityRole-based admin controlsClearConverse Cloud PBX foundation

Technical highlights

  • Extension-linked presence across voice, chat, and meetings.
  • Click-to-dial from any chat thread with CDR logging.
  • LiveKit-powered HD meetings with background blur and guest access.
  • Voicemail transcription delivered in workspace and email.
  • Role-based access: user, supervisor, admin tiers with module flags.
  • Cross-platform: Windows, macOS, Linux, iOS, Android, and web.
  • Unified thread view: voice, SMS, fax, and chat per customer context.

How it works

How we deploy your service

ClearConverse partners with you from discovery through go-live and stays accountable after launch.

01

Discovery

Map call flows, numbers, sites, and integrations before we touch production.

02

Deploy

Port numbers, train teams, tune IVR and queues - with minimal disruption.

03

Partner

Ongoing support from engineers who answer - not scripts or ticket mills.

Ideal for teams like yours

Team size

10–150 seat organizations

Locations

Clinic networks, multi-office groups, hybrid teams

Roles

Front desk, clinical admin, providers, operations managers, remote staff

Industries

Healthcare administration, professional services, multi-location operations

5.0 on Google
38+ public reviews

We have zero complaints in going from landlines to VoIP with ClearConverse. They customized the system to perfectly suit our needs.

Managing Partner · Harbor & Lane Consulting
Read case study

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FAQ

Common questions

CrystalQore is the UC workspace for ClearConverse phone customers - included in UC bundles. Voice, chat, meetings, SMS, and files run in one app instead of four disconnected subscriptions.

Ready for ClearConverse Unified Communications?

Map voice, SMS, fax, and collaboration requirements with a team that answers - then launch with guided onboarding.