ClearConverse Services
Cloud PBX: Your Complete Business Phone System
ClearConverse Cloud PBX is a complete business phone system hosted on carrier-grade cloud infrastructure - unlimited extensions, auto-attendant and IVR, call queues and ring groups, voicemail-to-email, call recording, time conditions, and mobile and desktop access, all from one admin console.
Your phone system should behave like operations infrastructure - not a box in a closet that nobody can change before Monday. ClearConverse Cloud PBX delivers unlimited extensions, intelligent routing, recording, and multi-site policy from one admin console, with engineers who tune queues when demand spikes instead of opening ticket #4821.
Unlimited Extensions
Add users without buying hardware.
Auto-Attendant & IVR
Route callers with professional menus.
Call Queues & Ring Groups
Distribute demand across your team.
Voicemail-to-Email
Listen or read messages from your inbox.
Call Recording
Train teams and document conversations.
Time Conditions
Automate after-hours and holiday routing.
Music on Hold
Keep callers informed while they wait.
Mobile & Desktop
Take the business number everywhere.
What you get
Most businesses inherit phone systems that grew site by site - legacy PBX at one branch, cell forwarding at another, ring-all groups that collapse under seasonal load. Published service numbers stay the same, but behind them is chaos: no queue visibility, no recording for coaching, and admins who cannot add an extension without a truck roll. Cloud PBX is not about moving hardware to the cloud - it is about running voice as a managed platform with routing rules your operations team can actually change.
Technical highlights
- Skill-based routing with branch overflow when local queue exceeds configurable hold threshold.
- Supervisor whisper, barge, and monitor on live agent calls.
- Queue position announcements and estimated wait messaging.
- Unified CDR and recording export for operations review.
- Geo-redundant SIP failover for business continuity.
- Role-based extension policies for dispatch, field, and admin tiers.
- Same-day extension provisioning - no hardware lead times.
How it works
How we deploy your service
ClearConverse partners with you from discovery through go-live and stays accountable after launch.
Discovery
Map call flows, numbers, sites, and integrations before we touch production.
Deploy
Port numbers, train teams, tune IVR and queues - with minimal disruption.
Partner
Ongoing support from engineers who answer - not scripts or ticket mills.
Ideal for teams like yours
Team size
10–200 seat organizations
Locations
Single site to multi-branch
Roles
Dispatch, front desk, sales, support, field supervisors
Industries
Field services, insurance, healthcare access, professional services
“We have zero complaints in going from landlines to VoIP with ClearConverse. They customized the system to perfectly suit our needs.”
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FAQ
Common questions
No. Many teams run entirely on CrystalQore softphone for desktop and mobile. Desk phones are optional where you want hardware - reception, conference rooms, or executive offices. ClearConverse provisions both from the same extension policy.
Ready for ClearConverse Cloud PBX?
Map voice, SMS, fax, and collaboration requirements with a team that answers - then launch with guided onboarding.